Streamers Events – Terms & Conditions
Last updated: 10 September 2026
1. About These Terms
This website, streamersevents.co.uk, is operated by Streamers ("we", "us", "our").
Our business address is:
Streamers
1 Paris Street
Exeter
EX1 2JB
Email: streamerseventsdevon@gmail.com
VAT Registration Number: 737377696
By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before using the website or enquiring about our services.
We reserve the right to update these Terms & Conditions from time to time. Any changes will be published on this page and will apply from the date they are posted.
These website Terms & Conditions do not replace or override any separate booking terms, quotation, agreement or contract provided to a customer in relation to our services. Where you make a booking with Streamers, the specific terms provided to you as part of that booking will apply.
2. Using Our Website
You may use our website for lawful purposes only.
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorised access to the website or its systems.
- Introduce viruses, malicious code or other harmful material.
- Copy, reproduce or misuse our website content without permission.
- Use information or images from our website for commercial purposes without our written permission.
- Submit information that is knowingly false, misleading or fraudulent.
- Interfere with the operation or security of the website.
We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms have been breached.
3. Information on Our Website
We make every reasonable effort to ensure that the information on our website is accurate and up to date.
However, our website contains examples of our work, products, services, photographs and general information. Colours, sizes, designs, availability and finished products may vary.
In particular, photographs of balloons, florals, décor and installations are intended to provide an indication of our style and the type of work we provide. Actual products may vary depending on availability, venue, season, stock, lighting and other circumstances.
We reserve the right to amend, update or remove website content, products, services and pricing at any time.
Prices displayed on the website are subject to change. Where you have received and accepted a quotation or booking confirmation from us, the price agreed in that documentation will apply.
4. Enquiries, Quotations and Bookings
Submitting an enquiry through our website does not constitute a booking.
A booking is only confirmed once Streamers has confirmed acceptance of the booking and any required deposit or payment has been received, in accordance with the booking terms provided to you.
We reserve the right to decline an enquiry or booking where we are unable to provide the requested service, the requested date is unavailable, or for another legitimate business reason.
Any quotation provided by Streamers may be subject to an expiry date or changes in availability unless otherwise stated.
Specific booking requirements, payment arrangements, deposits, cancellation terms, damage deposits, delivery and collection arrangements and other service-specific conditions will be set out in the relevant quotation, booking confirmation or client agreement.
5. Our Services
Streamers provides event styling, event décor and event hire services, which may include balloons, florals, table décor, light-up letters and numbers, backdrops, shimmer walls, neon signs, easels, signage and other event products.
The exact products and services available may change from time to time.
Where a particular product, colour, flower, material or item is unavailable, we may need to provide a suitable alternative. Where this is necessary, we will aim to provide an alternative that is reasonably similar in style, colour, quality and value.
Any significant changes to an agreed booking will be discussed with the customer wherever reasonably possible.
6. Photographs and Colour Variation
We use photographs throughout our website and social media to showcase our work.
We make every effort to represent colours and products accurately. However, colours can appear differently depending on photography, lighting, screens and devices.
Artificial flowers, balloons and other products may also vary slightly from photographs or previous installations.
Where specific colours or products are important to your event, we recommend discussing this with us before confirming your booking.
7. Intellectual Property
Unless otherwise stated, all content on this website belongs to Streamers or is used by us with permission.
This includes, but is not limited to:
- Photographs
- Videos
- Logos
- Branding
- Graphics
- Website design
- Written content
- Product descriptions
- Original designs and concepts
You may view and use the website for your personal, non-commercial purposes.
You must not copy, reproduce, distribute, modify, publish or commercially use our content without our prior written permission.
Photographs supplied by our customers, photographers or other third parties remain the property of the relevant copyright owner. We will not claim ownership of photographs simply because they appear on our website.
8. Customer Photographs and Testimonials
From time to time, customers may provide photographs, videos, reviews or testimonials relating to our services.
Where you provide photographs or other content to Streamers for use in our marketing, you confirm that you have permission to provide that content to us and that doing so does not infringe another person's rights.
We may use customer photographs, reviews and testimonials for promotional purposes where appropriate and with any permissions required.
If a professional photographer owns the copyright in a photograph, we will respect their copyright and provide appropriate credit where applicable.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, including social media platforms, venues, suppliers, booking systems or other websites.
These links are provided for convenience only.
We are not responsible for the content, availability, security or privacy practices of third-party websites, and linking to another website does not necessarily mean that Streamers endorses or recommends it.
Your use of third-party websites is subject to their own terms and conditions and privacy policies.
10. Website Availability
We aim to keep our website available and operating correctly, but we cannot guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues or other reasons.
We will not be responsible for losses caused solely by the temporary unavailability of the website, except where liability cannot legally be excluded.
11. Liability
We will take reasonable care in providing and maintaining this website.
To the fullest extent permitted by law, Streamers will not be responsible for losses arising from your use of, or inability to use, this website or from reliance on general information published on the website.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer.
Where you have booked services with Streamers, any liability relating to those services will be governed by the specific terms and conditions applicable to your booking.
12. Consumer Rights
Nothing in these Terms & Conditions is intended to remove or restrict any legal rights you may have as a consumer.
Where applicable, your statutory rights under UK consumer law remain unaffected.
We aim to ensure that our terms and practices are fair, clear and transparent.
13. Privacy
When you use our website, submit an enquiry or provide personal information to us, your information will be handled in accordance with our Privacy Policy.
Our Privacy Policy explains what personal information we collect, why we collect it, how we use it and your rights in relation to your personal information.
Please see our Privacy Policy for further information.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, services, website or legal requirements.
The latest version will always be published on this page, with the date of the most recent update shown at the top.
15. Severability
If any part of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that part will be treated as removed or limited to the minimum extent necessary.
The remaining provisions will continue to apply.
16. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes relating to these Terms & Conditions will be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.
17. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Streamers
1 Paris Street
Exeter
EX1 2JB
Email: streamerseventsdevon@gmail.com
VAT Registration Number: 737377696